CloseBot AI (“CloseBot”, “we”, “us”) provides automation tools for real estate lead follow-up. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.
Information We Collect
- Account information: name, email, and billing details (if applicable).
- Lead data: information provided by you or your lead sources (e.g., name, phone, email, inquiry details).
- Usage data: logs and analytics about how our service is used (feature usage, timestamps, etc.).
- Communications: messages you send to us for support.
How We Use Information
- Provide, maintain, and improve CloseBot AI.
- Send transactional messages (e.g., onboarding or service updates).
- Generate message responses and summaries as part of the service.
- Prevent fraud, enforce policies, and comply with legal obligations.
SMS Messaging & Consent
CloseBot is intended to message only users who have provided their phone number and consent to receive SMS. Standard carrier rates may apply. Users can opt out at any time by replying STOP. Users can request help by replying HELP.
We do not sell personal information. We use service providers to deliver messaging and infrastructure.
Service Providers
We may share information with vendors who process data on our behalf (e.g., SMS providers, hosting, analytics). These providers are authorized to use information only as necessary to provide services to us.
Data Retention
We retain information as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to applicable laws.
Security
We implement reasonable safeguards to protect information. No method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.
Contact
Email: support@closebot.ai (replace with your real support email)